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Frequently Asked Questions

Knowledge is power and here at Family Rentals and Guest Services we pride ourselves in educating our client with our know-how. We have answers to your needs and logistical solutions to your problems regarding vacation equipment rentals for yourself and family or guests and grandchildren visiting South Florida. We have solutions to baby needs, cribs, highchairs and car seats for visiting children.

Medical needs questions and solutions are solved here and we will get the medical equipment that you need to the location or cruise ship, home, nursing home, or hotel 24 hours a day, 7 days a week, including Holidays. Family Rentals rents, sells and repairs all brands of medical and mobility equipment. Having a party or event and need help? We have on-staff event planners who can guide you through, from start to finish to make your party, event, or wedding a success and reasonably priced. Bounce houses, folding tables and chairs, linens and even popcorn machines are right here at Family Rentals and ready for delivery to you. Call or email us anytime with your specific questions. We are glad to assist you, that’s what separates us from the rest.

Is delivery available for all of our items?
When will my items be delivered and for how much?
Can I pick up the items myself?
Is there any minimum for delivery?
If I rent dishes, silverware or glassware, do I have to wash them after use?
Are linens included or are they available?
Are the items cleaned after each use?
What are your hours of operation?
How far in advance do I need to reserve an item?
What types of payments do you accept?